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I will replace it. Send your address to PM.

Thanks for this observation. You can also do a factory default if you are quick to get into menu.

Just wanted to update everyone. We have eliminated this error. Please update your receiver by connecting it to internet (setup wifi in menu > settings > network settings). Do the following: Menu > Manager > Version > Online Upgrade > connect and select Firmware from the drop down. If you...

I am looking for a away to make the LOCK public. I have ability to lock the channel information from my end, but let me investigate if I could make that available to any user. The Fill out on the screen sometimes is not the receiver issue, because the Shepherd channel broadcasts 480i that has...

Let's give it an additional effort to sort out the screen fill. Give me two examples of the channels that fill properly and two examples that do not. We have several different TV models that we can see what works to fill them. Please list the model of your TV. on the PID information being...

Manhattan 1997 is made and sold by the same factory and team as HDVR1200, with one difference - it has Ethernet port. We have not released HDVR1200 with Ethernet due to significant cost difference and other technical issues that prevented further development and enhancement of the operation.

I am slightly puzzled by your report. I am at work every day from 7:30 to 4:00 pm - toll free number 888-483-4673 x 8203 please call me and let's work it out. The firmware on the 3500 does make a difference, we do recommend updating it. Also, i have a permanent refund policy to unsatisfied...

The firmware link is still the same. as Psikic pointed out, instructions are the same. HDVR1200 updates are on and working on the Galaxy 19Ku 97W. We have minor channel update coming up, but there are no major firmware changes on HDVR1200 or Manhattan, because the development for those boxes...

Have you tried pressing green button and ok? Are you using power supply that came with the receiver? Does it respond to any buttons? Can you send me a short video of how it boots up? I would like you to disconnect everything except HDMI and go to menu and factory reset it. If HDMI doesn't...

Replacement is on its way. For the record, we test literally every receiver we ship. Most issues occur due to harsh shipping process, which I can not fix. Thank your detailed report!

I will send you replacement, this is hardware failure. Please give me your address in pm Thank you for your detailed descriptions.

HDMI default is 1080i, do up/down buttons do anything ? Does power button put it to sleep? Did you use the power supply that came with the receiver? What is the model number of your TV? What is the serial number of the receiver? Thank you,

Dear Brandon, 0310 is most likely time in a sleep mode. Just press the power button on the front to turn it on. In case where your receiver for some reason was upgraded to Australian version, most likely the output on HDMI is set to 50Hz. 1. To reset, please open front panel, hold up arrow...

Got your email, will send you call tag and replacement. This is particular chip issue that can not be taken care of unless security chip is dealt with. Thanks for the heads up.

Dear John, This error occurs due to wrong rom burn on the security chip. I will replace it for you. Please email me your serial number and your address and i will send you replacement with the fedex label to send yours back. Email to eugene@satelliteav.com. Thank you, Eugene

Dear Nezdepain, Have you tried both Com3 and com4? Thank you, Eugene

Dear Nezdapain, I've read the thread and so far you have taken correct steps. You purchased the right cable. Mostly we assume that this is failed channel list, but it could be a different issue. So we will find out. Please go to http://geosatpro.com/download to get recommended Satellite and...

Will add to the suggestions list. Will add to the suggestions list. Thank you for your input!

The Owners manual will be released with the FTA firmware release. We are very close, but finalizing a few items with combined Motor/Switch control and channel editor. In the current firmware release the firmware information is displayed in: Menu>>> Installation>>> Information. In the earlier...

What TTL/USB converter cable did you buy on Ebay? There are versions without and with voltage and different voltages.

Great job! Clean layout and easy to follow! :up Only two suggestions: 1. Placing the STB into stand-by mode before removing the power source. These steps are unnecessary. 12. Press the power button and 26 .... press the power button to shut it off. 2. Add the word "Optional" before 14...

Ok guys, this is getting kinda stupid! What is the reoccurring theme in each of these boot cycling/looping posts? EVERY firmware release we write in the release notes to perform a Factory Reset then remove the Power Source. In the .ABS FAQ we instruct to perform a Factory Reset then remove the...

Not possible on current chipset. SOC have many applications that are interdependent. SOC designs have many benefits, but occasionally something that appears very simple cannot be accomplished.

Not possible to incorporate a safe boot mode on this firmware with the current hardware. The STB would need to be modified to include front buttons as RCU commands are not initiated until boot is completed. This is a ALI boot sequence and not firmware addressable. Fortunately, following the...

We have been unable to duplicate this boot looping report with current firmware. Failure to perform a factory reset then remove the power source after updating the firmware will cause issues.