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Actually, many techs are told by their corporate bosses to use whatever is available first, be it USB or an already installed ethernet card, instead of opening up someone elses PC and putting new hardware in. I agree that putting in a NIC is not complicated. But after seeing people installed now...

Have you tried hooking up the TV to see if it works. Just because you have internet doesnt mean the TV is working also. That would then make the splitter a moot point.