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I tried everything, retention said they could not help me because I wasn't a customer with an "account" yet. However, they're holding the past account against me because of the address its truly outrageous. I offered to pay a settlement amount if they would work with me also offered to pay if...

There social media team on facebook responded to a message and have apparently filed a dispute with AT&T corporate on my behalf. No idea on what the outcome will be or whether or not they can make something happen but will be interesting to see. The only other option they gave was to go through...

:( Was afraid of that, no one I spoke to was willing to budge an inch and got annoyed that I wanted to try and work something out. Hard to believe its a policy as the two year contract and additional years of Sunday Ticket being lost outweighs the amount the prior tenant owed.

Hello everyone, I was just wondering if anyone has known a solution to the issue I have run into. I was all setup with an installation at 8 am today and first draft on my credit card already made. 10 AM comes around so I get worried contacted DIRECTV they tell me my installation was cancelled...